Interview
In Saudi Arabia, eLearning has emerged as a strategic pillar of workforce development and national transformation. Driven by Vision 2030, the Kingdom is investing heavily in digital infrastructure, with learning and upskilling initiatives playing a central role. As public and private sectors align around performance, localization, and agility, eLearning has become more than a tool; it’s now a platform for cultural and operational modernization!
The Kingdom has made huge strides in digital transformation. It has grown to become the world’s largest success story in the technology field.
Abdullah Alswaha (Minister of Communications & Information Technology)
The public sector has laid the groundwork. National entities such as the Technical and Vocational Training Corporation (TVTC) have embedded digital learning into over 260 institutions, supporting technical advancement across the workforce. Saudi universities and public institutions are now routinely deploying integrated LMS platforms, virtual labs, and remote assessment systems, not as temporary solutions but as permanent fixtures in institutional strategy. This foundation has enabled the private sector to scale digital learning internally without starting from scratch.
Several major enterprises in unrelated industries are advancing internal eLearning ecosystems, tailoring content and delivery to support their unique business goals. Saudi Aramco, for instance, has developed an internal learning infrastructure aimed at equipping employees in energy and engineering fields with essential knowledge for digital operations and environmental sustainability. The company leverages digital learning for everything from field safety to cross-functional project management.
In the aviation industry, Saudia Airlines has implemented a structured eLearning system to train pilots, cabin crew, and ground personnel. With aviation regulations changing rapidly and customer expectations rising, the airline uses digital simulations and modular training to ensure consistency and compliance. These programs support continuous certification cycles and reduce logistical costs associated with in-person training.
In banking, the National Commercial Bank (NCB) integrates eLearning into staff onboarding and compliance training. With a workforce distributed across branches and departments, the bank uses digital modules to maintain uniform knowledge standards on financial regulations, cybersecurity practices, and customer service protocols. eLearning supports both knowledge retention and operational agility, allowing rapid rollout of updates when regulations shift.
Manufacturing giant SABIC applies eLearning to improve plant safety, process efficiency, and sustainability awareness across its global operations. Workers and managers participate in structured digital training cycles tied to key performance metrics, such as incident reduction and energy conservation. The company’s ability to roll out multilingual, role-specific training content supports workforce development across diverse geographies.
In the logistics and transport sector, Bahri has adopted eLearning for compliance and maritime safety training. With international shipping standards evolving and crew rotations spanning continents, centralized digital training ensures alignment with safety procedures, cargo protocols, and environmental standards.
These organizations demonstrate that eLearning is not just a matter of technological adoption. It is a function of leadership, strategy, and organizational culture. The most successful implementations focus not on digital novelty but on relevance, engagement, and measurement. Effective platforms are those that integrate with broader HR and performance systems, offering insights into knowledge gaps, completion rates, and departmental trends.
Another major success factor is accessibility. Organizations across Saudi Arabia are embracing inclusive learning design, ensuring that digital content is accessible across devices and supports employees with diverse language skills and learning preferences. Whether through localized content or self-paced modules, accessibility ensures that digital learning is not an afterthought but an integral part of workforce equity.
The future of eLearning in Saudi Arabia is not just about scale—it’s about orchestration. As industries evolve, the challenge is no longer building a digital system, but aligning it with business performance, cultural transformation, and long-term talent strategies.
Mokhtar Group provides the infrastructure and strategic insight organizations need to make that alignment work, delivering scalable, adaptive learning systems that support Saudi Arabia’s next generation of enterprise growth.
